Have questions about your order or our products? We'd love to hear from you!

Email: info@tryscarlette.com

Phone: +1 925-235-8375

Customer Service Hours: Monday to Friday, 9:00 AM - 5:00 PM (PST)

We typically respond within 24 hours of receiving your email.

Please also check your spam or junk folder so you don’t miss our reply, and make sure your inbox has enough space to receive it.

If you're experiencing issues with your order or haven't received a shipping confirmation with your tracking number, please first check your spam folder.

If the number is still missing, let us know and we'll manually send it to you.