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About two minutes before bed:

1. Start with clean, dry skin. Do your skincare earlier, so there's no serum or cream under the tape.
2. Cut a strip to fit the line.
3. Gently press it flat against your skin without pulling it tight, and hold for about 30 seconds.
4. Sleep, then peel it off slowly in the morning.

It's made for the lines you wake up with: your 11s (the frown lines between your brows), forehead lines, crow's feet, smile lines and the neck. Cut a strip to fit each line you want to smooth.

Yes. Keep the skincare you love and do it earlier in the evening. The tape goes on clean, dry skin with nothing underneath, which helps it stay put all night.

Each strip can be used up to 7 times. In the morning, rinse it gently with water, let it air dry, then put it back on its liner until bedtime.

Make sure your skin is clean and completely dry, with no cream, serum or oil underneath. Press the strip on flat without pulling it, then hold it for about 30 seconds. Still having trouble? Email us at info@tryscarlette.com and we'll help.

Peel it off slowly in the morning, starting from one corner. If your skin reacts easily, try one small strip for one night first.

A single layer of 100% medical-grade silicone, with nothing else added. It's the same medical-grade silicone surgeons have trusted on healing skin for 40 years.

Each roll is 1.6 inches wide and 120 inches long (4 cm by 3 m), so you can cut a strip to fit every line.

Most women see softer 11s and forehead lines within weeks. Some spot a difference after night one.

• Night 1: smoother by morning.
• Week 2: visibly softer.
• Week 4 and beyond: results keep building with nightly use.

That's why it's a nightly step, like brushing your teeth. It holds your skin flat every night while you sleep, and results build with nightly use over 2 to 4 weeks.

It's made for the lines you have now. Fine lines and morning creases soften first, and deeper lines look softer with nightly use.

Every night, your face folds into the same creases for hours while moisture escapes your skin. Collagen Tape holds the skin flat while you sleep and seals moisture in, so the lines you wake up with look visibly smoother.

Many women use Collagen Tape instead of Botox. There are no needles and no appointments, and your face still moves. It's a simple overnight step you do at home.

Enter the tracking number from your shipping confirmation email on our tracking page. You can also sign in to your account with the email you used at checkout to see your orders.

We pack and send every order within 2 to 3 business days. Business days don't include weekends or holidays.

After your order ships, estimated delivery is 5 to 10 business days to the United States and Australia, and 5 to 11 business days to Canada, the United Kingdom and New Zealand.

Yes. Every order ships free with insured shipping. You can also choose priority insured and tracked shipping at checkout.

Email us right away at info@tryscarlette.com with the change you need and your order number. Changes are only possible before your order ships. Once it has shipped, it can't be canceled, but you have 99 days from delivery to request a return.

We ship to 28 countries, including the United States, Canada, the United Kingdom, Ireland, Australia and New Zealand, plus much of Europe and parts of Asia and the Middle East. If you can choose your country at checkout, we deliver there.

Your subscription arrives every month, so your routine never runs out, and you pay less than you would for a one-time order. Right after you order, we email you your subscription details and your next billing date.

Go to your subscription account to skip a delivery, make changes or cancel, or email us at info@tryscarlette.com. Make changes at least 24 hours before your renewal date to avoid the next charge.

Yes. Skip a delivery any time in your subscription account, or email us and we'll help. Please do it at least 24 hours before your renewal date.

On your renewal date each month. You'll find it in your subscription confirmation email and in your subscription account.

Email us at info@tryscarlette.com and include your order number. We'll help. You can also cancel any time in your subscription account.

You have 99 days from the day your order is delivered to request a return. Email us at info@tryscarlette.com with the reason and your order number. If your return is approved, we'll send you a prepaid return label and instructions.

You'll find the full details in our refund policy.

Once your return is approved, your refund goes back to your original payment method within 10 business days. Your bank may take a little longer to show it. If more than 15 business days have passed, please email us.

Yes, please email us first. If your return is approved, we'll send you a prepaid label. Items sent back without a return request can't be accepted or refunded.

We're sorry about that. Email us at info@tryscarlette.com right away with a photo of the problem and your order number, and we'll make it right.

The fastest way is to return the original item and place a new order for the one you want.

Yes. If your order ships to a country in the European Union, you can cancel and return it within 14 days for any reason, as long as it's unopened, unused and in its original sealed packaging.

Email us at info@tryscarlette.com or use our contact form. If your question is about an order, include your order number so we can help faster.

Sign in to your account with the email you used at checkout. We'll email you a one-time code, so there's no password to remember.

No. You can check out as a guest. Sign in any time with the same email to see your orders.

Use the unsubscribe link at the bottom of any of our emails. You'll still get emails about your orders.